A new benchmark for home delivery in Europe
For several years, JP HOME has been supporting e-commerce players and specialized distributors with home delivery solutions for bulky products, particularly furniture and home appliances.
Backed by the Jacky Perrenot Group, the company has developed recognized expertise in last-mile transport and logistics, with over 4.5 million deliveries completed by 2025, a network of 180 agencies in Europe, and a fleet incorporating numerous vehicles using alternative energies.
Present in several European countries, JP HOME offers delivery, installation, assembly, and reverse logistics services adapted to the new challenges of commerce and the demands of the home.
Our key figures for 2025
4.5 million deliveries completed
More than 1,200 employees
A vehicle fleet incorporating alternative energy solutions
Presence in 6 European countries
More than 180 logistics points
An NPS above 80, proof of exceptional customer satisfaction
Our Mission
At JP HOME, we know that every delivery represents much more than simple transport.
As the final intermediary between our partner clients and their consumers, we play an essential role in the success of the delivery experience.
That’s why our teams are committed every day to ensuring reliable, smooth, and high-quality services, while respecting deadlines and home requirements.
Our objective: to guarantee a smooth, reliable, and high-quality delivery experience, serving customer satisfaction.
Our Signature
At JP HOME, we believe that every delivery represents much more than a logistical operation.
As the final link between brands and their customers, our teams operate daily with a constant demand for quality, reliability, and precision.
Our expertise in last-mile transport and logistics allows us to support professionals with solutions adapted to the new challenges of the sector.
From home delivery to customer experience, every intervention is meticulously planned with precision. Beyond operational performance, we advocate for a more human, more responsible, and customer-experience-centric approach.
Our services included by type of service
Delivery and Assembly
- Delivery to the desired room
- Unpacking and collection of packaging
- Assembly and commissioning of products
Delivery and Commissioning
- Delivery to the desired room
- Unpacking and collection of packaging
- Tool-free commissioning of GEM products within 15 min
Delivery and Installation
- Delivery to the desired room
- Unpacking and collection of packaging
- Tool-free assembly of pre-assembled products within 15 min
Delivery and Unpacking
- Delivery to the desired room
- Unpacking and collection of packaging
Standard Delivery
- Delivery to the desired room
Economy Delivery
- Curbside delivery
Collection at local platforms
- Package availability at our local agency
Collection
- Collection of the old product from home
- Routing to an appropriate recycling or processing facility
What sets us apart
A relationship built on trust
Every delivery represents an important moment for the end customer. That’s why we pay particular attention to the quality of communication, the clarity of information, and the fulfillment of commitments made.
Our goal is to build a lasting relationship with our partners and their customers.
An organization designed for performance
Operational mastery relies on rigorous organization, trained teams, and optimized processes at every stage.
This demanding approach allows us to guarantee a high level of service quality, even in the most challenging environments.
A vision focused on sector evolution
Consumer expectations are evolving rapidly, as are the challenges related to e-commerce and delivery. JP HOME develops an agile and responsible approach, capable of sustainably supporting the transformations of last-mile logistics.